Gold sponsor: Ravensbourne


The Master of Design in Social Innovation applies the lens of design thinking to address some of society’s most intractable social, environmental and economic challenges.

Also the Service Design Innovation programme provides the opportunity for you to develop creative thinking and innovative strategies through an advanced understanding of the practical application of design thinking and design strategy that can be applied in a global context.

In the face of the promise of untold growth we are now confronted by a harsh reality: that in the second decade of the 21st century the traditional model of ‘business as usual’ is no longer viable. In applying a range of approaches to designing and prototyping social ventures and models of organisation, the MDes in Social Innovation will equip you with a practice-based approach to embedding innovation in the area of sustainability, community resilience, corporate social responsibility, venture philanthropy and organisational agility. Working with a cross- disciplinary team of professionals, the course will allow you to learn about radical ideas, evolve these ideas and test them in a ‘lived’ organisational environment.

The MDes Social Innovation will demonstrate that many of the most successful designs, innovations and innovators have learned to operate across the boundaries between disciplines, sectors, organisations and traditional services.

The course will develop your ideas and skills in people-centred and organisational leadership as a way of transforming the way that public, private and not-for-profit services are shaped using design thinking methodologies.



Global Service Jam 2014 London team – The Community Kitchen

The Community Kitchen
Cooking up a better community

The Community Kitchen is a shared physical space in which people can cook together. It plays on peoples love of food, curiosity to learn and desire for fun. People see cooking as an equaliser. They see it as something bound in culture and heritage but equally open to creating new things by merging those cultures.

See project here:

Thank you for a fab weekend!

This is official – it’s the best jam London had so far! Sunshine and big red bus – you just can’t go wrong 🙂

A quick look at some of the high lights – put together by jammers on social media:

Memorable moments that’s been captured by our lovely Rob and Ilan:

Feel free to add to the Flickr photo pool if you have taken pictures during the weekend – it is open to the public!

Also, we promised video and video there will be – please be patient, we are working hard on editing together all the juicy bits 😉

Here’s a list of all the projects we created in 48 hours:

Again, big big thank you to all jammers, mentors, organisors and sponsors – we wouldn’t be here without you!

FutureGov is supporting your jam this year!


FutureGov has been our sponsor for three year in a roll! This year their contribution goes to a number of preparation work that make your jam better than ever.

Here’s bit about them:

FutureGov Photo 1

FutureGov is digital product company that works with local government to make better public services through the use of elegantly designed technology. Using their expertise in design, technology and change management, they work closely with service users to understand their needs and build solutions that solve their biggest challenges. FutureGov’s products include:

  • Patchwork – a smart, secure app for better team collaboration around vulnerable children and their families

  • Casserole Club – a community meal sharing service that links people who love to cook with an older neighbour who would appreciate a home cooked meal

  • Lantern – an online self-assessment tool for exploring social care needs



Design Museum will be our Sunday venue!


We promise an exciting journey for you to explore on this year’s London jam, and we are happy to announce that our last stop will be the iconic design palace at London, the Design Museum.

We are going to start the journey on Friday evening at Google Campus, enjoying different bits for inspirations on a big red bus – did I mention that 2014 is the Year of the Bus? And on Sunday, we will be gathering at the lovely Design Museum to end this busy weekend.

I know it all sounds wonderful, so if you haven’t grabbed your ticket yet, make sure you get one here.

Nile is bring you the big red bus!

Special Sponsor

You may have heard that we are going to be jamming on a big red bus this year. Thanks to Nile‘s generous sponsorship, our jam-on-a-bus dream comes true!

Here’s bit words about our very new friend,

Nile are proud to support the Global Service Jam 2014. We hope all the jammers participating from around the world have a great experience and that together you come up with great ideas that will go on to have an even greater impact!

At Nile we believe in the potential of services, to simplify life, to create meaningful connections, to benefit organisations and customers day in day out. We help organisations develop and sustain great digital services by co-creating and iterating our designs with customers and stakeholders, creating shared value for all involved.

We’ve been working tirelessly to rid the world of poor digital services since 2006. During that time we’ve helped NHS Direct develop mobile symptom checkers and helped RBS customers get cash when without a card and manage their money using a mobile wallet. Our work in the banking sector has been awarded a Cannes Lion award.

Good luck to all jammers from everyone at Nile, let’s spread the word, it’s time join the service design revolution!


Engine is supporting your jam this year


After three years collaboration, Engine has become our gold sponsor this year to cover cost of venue.

Engine is a world-leading specialist in service innovation and service design. We work with businesses on two fronts: To invent or improve the customer experiences that happen across multiple touch points; and to define, design and transform the way the business operates. Our approach is highly collaborative, creative and customer centered; focused on the people, products, processes and places involved in the delivery of a compelling, multi-channel service.